Bangkok Palace Hotel
1091 336 New Petchaburi Rd, Makkasan, Ratchathewi, Bangkok 10400
About
The Bangkok Palace Hotel is an older hotel in the Pratunam district of Bangkok. It's described as having modest rooms and suites. While conveniently located near shopping malls, markets, and restaurants, many reviews highlight significant issues with cleanliness, maintenance, and staff behavior. The hotel's facilities, including the pool, are often reported as being in disrepair.
Features
Neighbourhood
The hotel is near Pratunam Market, Platinum Mall, Central Mall, and Indra Square. Many Indian restaurants are also in the vicinity.
Neighbourhood Stays
Reviews Summary
Overwhelmingly negative reviews cite issues with cleanliness (cockroaches, mold, dirty bathrooms), poor maintenance (broken fixtures, malfunctioning AC), and extremely rude and unhelpful staff, particularly at the front desk. The breakfast buffet is also frequently criticized for its poor quality and limited options. Positive comments are rare and often focus on the hotel's convenient location and the occasional helpfulness of non-reception staff.
Read all reviewsFacilities
Building
The hotel has a 24/7 dining option, an outdoor pool (currently under maintenance according to several reviews), and a ballroom. Reviews mention a lobby and restaurant.
Territory
The hotel has an outdoor pool, but it was under maintenance during the period covered by many of the reviews.
Guest Profiles
Many reviews are from Indian tourists, suggesting a significant portion of their clientele comes from this demographic. There are also reviews from families and solo travelers, but the overall experience seems to be negatively impacted by the hotel's condition and staff behavior for all guest types.